All posts by: Erica Austin

About Erica Austin
May 22, 2020

Basic Computer Security Tips

The most basic and important thing to be aware of in network security is using the most current virus protection software available. Unfortunately, some anti-virus software still do not protect users against the most basic virus infections. Such infections will not give a computer user any problems, but they can slow down the system dramatically. […]

May 16, 2020

Tips on How to Find the Best IT Support

Many times, IT support professionals are offered the same task for all of their clients. Of course, some can handle it with ease and others struggle to do so. And there are IT consultants that refuse to go down this path for their customers in order to save money, but make sure they are doing […]

May 9, 2020

How Important Is Network Security?

Network security requires you to be thinking about the security of your network in more than just the physical security of your network. If you think of a network as a single entity, then it becomes a lot easier to think about the security of your network. Network security is an aspect of network management, […]

April 25, 2020

A Network Security Consultant Can Save You Time And Money

If you are concerned about the security of your network, then you are probably also concerned about protecting your data. However, if you don’t have enough information security training, it is hard to find out where to turn for help. The question is whether you can trust a network security consultancy? The good news is […]

April 24, 2020

Understanding Technology and Its Impact on Business

Understanding technology and its impact on business is critical for every small business owner. As a business owner, you have to realize that the importance of technology to your business cannot be overstated. You need to understand the technical aspects of technology and how it impacts your business. If you do not know what technology […]

April 17, 2020

Benefits of IT Support

When companies have a very high volume of telemarketing calls, they need IT support to help them determine the cause of the call. This will allow them to identify the areas in which they can improve and the areas in which they need to expand. In this article, I’ll discuss some of the benefits that […]

April 10, 2020

Cleaning Up After Your Computer Maintenance

Computer maintenance can be easy if you know how to do it. To keep your computer running at its best, make sure you regularly use the computer. Computer maintenance is like any other type of service that you have to provide for your car, house or housekeeper. It’s the same thing but for computers. There […]

April 8, 2020

All About Cross Browser Compatibility

Cross browser compatibility is a must if you want to take advantage of a vast amount of web sites. This feature is not only helpful for the development of web pages but for the management of the business as well. If the website has been written and designed using the latest CSS technology then it […]

April 8, 2020

Support Tickets Are Vital To Your Customer Satisfaction

Why are support tickets so important? Because it is the best tool you have to solve customer concerns. When you integrate a support ticket system into your business, you are going to see an increase in productivity and improved relations with your customers. Support tickets provide invaluable help when you need to resolve customer concerns […]